It's me and the frog creating whimsical crafts. We hop from creation to creation and make every craft unique. The Scrap Pad is the name of my craftroom that I create most of my crafts in. I create mostly whimsical crafts, but have been known to do primitive. I create anything from redneck wine glasses to cards. I love doing altered items and do custom creations.
Wednesday, September 29, 2010
Imagine "Imagine" Problems
Well I did recieve my Cricut Imagine and was so excited when I got it earlier then anticipated. Unfortunately I have to send it back tomorrow. I am truly disappointed with Provo Craft and their customer service. I have had 3 issues and the first one they responded very promptly, but the last 2 it took them 3 days to get back to me. Now they have decided that I should send it back and they will send me a new machine. I wrote back to the rep and asked about the extra shipping cost I paid to get it here quicker and she said she couldn't do anything about that, but since I have not been able to use the Imagine in the 2 weeks I've owned it, they will give me a cartridge of my choice. So one good thing did come out of it. Tomorrow I am calling HSN to see how the 30 day guarntee works since I'm sending the product back. Wish me luck!!! I so want this machine to do crafts, I have 50 (exaggerated) things I need it for. LOL
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About Me
- Missy
- Hagerstown, Maryland, United States
- I have my own business "The Scrapping Pad" which features all kinds of paper crafts and I also design my own grapevine wreath's and deco mesh wreaths. I love making whimsical out of the box things.
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